FAQs

How long green coffee beans stay fresh?

Green coffee beans can last few years if stored properly. The ideal temperature is between 50 to 80 Degrees Fahrenheit and stored in ideal humid conditions.

Why there is stone in green coffee beans?

Rarely. there might be occurrence of stone or some hard metal in green coffee beans. Most of these beans are from other countries processed through traditional methods and transported in a jute bag. As a roaster, we advise green coffee bean buyers to look out for stone or other non bean objects in the beans.

When do you ship order?

If the product is in stock, we ship out order within 1-2 business day(s). If ordered product is out of stock, customers will be notified with expected arrival date.

How accurate is coffee stock?

Timrow  performs and updates inventory regularly. This has helped us to avoid dealing with cancellations due to out of stock situations. If website allows to order, that means we have in stock.

Which courier does Timrow Coffee use to ship order?

Orders will be shipped using USPS priority, Fedex ground or UPS ground. All the shipped orders have tracking numbers.

My favorite beans is not listed. Can you bring in?

We will try to get your favorite coffee if you send us email with your requirement at:

sales@timrowcoffee.com 

Do you ship to outside North America?

At present, we only ship to USA only. 

Do you ship to Canada?

Not right now. Hopefully we will be able to serve Canadian customers soon.